Privacy Policy

Privacy Policy

Last updated: 24 November 2025

This Privacy Policy explains how personal data is processed through the Vibed mobile application and the letsvibed.com website (together, “Vibed” or the “Platform”). By using Vibed, you acknowledge that you have read and understood this Privacy Policy and the data processing activities described here.

Depending on your location, different data protection laws may apply to you (for example, the EU/UK GDPR or other local privacy laws). We aim to handle your data in line with high privacy standards regardless of where you are located.

Data Controller and Contact

The data controller responsible for your personal data within Vibed is Vibed.
You can contact us via:

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you can use these contact channels.

Types of Data We Collect

When you use Vibed, we may process the following categories of personal data:

  • Account and profile information: Name, surname, username, profile picture, email address, password (stored in a hashed/obfuscated form), your preferences and settings.
  • Communication data: Your support requests, feedback, and any communication you have with us via email or in‑app forms.
  • Usage data: Information on how you use the app, such as navigation, clicks and interactions, features used, session duration, error and performance logs.
  • Device and technical data: Device model, operating system, language settings, approximate location (depending on device/OS permissions), IP address, browser/app version.
  • Cookies and similar technologies: On our website, we use cookies and similar technologies to customise and improve your experience.

The exact set of data we collect depends on the features you use in Vibed, your choices, and the permissions you grant.

Purposes of Processing Personal Data

We process your personal data for the following purposes:

  • To provide and improve the Service
    Creating and managing your Vibed account, enabling login and profile management, providing core and advanced features, and improving performance and reliability.

  • To personalise the user experience
    Offering content and suggestions based on your interests and usage patterns, and tailoring the interface and notifications to your preferences.

  • To ensure security and prevent misuse
    Protecting the security of your account and the Platform, detecting and preventing fake accounts, spam and misuse, and identifying and fixing technical issues and bugs.

  • To communicate with you and provide support
    Sending you important notifications about your account (updates, critical changes, service‑related messages) and responding to your support and help requests.

  • To comply with legal obligations
    Responding to requests from competent authorities, complying with statutory retention and reporting duties, and handling legal claims and disputes.

Cookies and Similar Technologies

On letsvibed.com, we may use:

  • Strictly necessary cookies: Cookies required for the site to function and to provide secure sessions.
  • Analytics cookies: Tools that help us understand visitor numbers, traffic sources and usage patterns.
  • Preference cookies: Cookies used to remember user preferences such as language and theme.

You can manage or delete cookies in your browser settings. However, disabling certain cookies may affect the proper functioning of the Platform.

Sharing of Your Data

We may share your personal data with third parties only in the limited circumstances described below:

  • Service providers: Our partners that provide infrastructure, hosting, analytics, notifications (push/email), customer support tools and similar services, which may be located inside or outside your country.
  • Legal obligations: Competent public authorities and courts where we are legally required to disclose information, as well as compliance with statutory reporting and retention duties.
  • Legal and security purposes: Protecting our rights, investigating and preventing fraud, abuse or security incidents.

In all such cases, we aim to apply the principle of sharing only the minimum necessary data and we put in place appropriate contractual and security safeguards with the recipients where required.

Data Retention

We retain your personal data:

  • For as long as necessary to provide the Service,
  • For as long as required by applicable laws and regulations,
  • For the duration of limitation periods relevant to potential legal claims.

After those periods expire, your data will be deleted, anonymised, or otherwise disposed of in accordance with applicable laws and our internal policies.

Data Security

Vibed takes appropriate technical and organisational measures to protect your personal data. These include access controls, encryption, logging, and confidentiality obligations for our staff and partners.
However, no system can be guaranteed to be 100% secure. To help keep your account secure, you should use a strong password and avoid sharing your account details with others.

Your Privacy Rights

Depending on your country and local laws, you may have some or all of the following rights in relation to your personal data:

  • To request confirmation of whether we process your personal data,
  • To obtain information and access to your personal data,
  • To learn the purposes for which we process your data and whether such processing is compatible with those purposes,
  • To request correction of incomplete or inaccurate data,
  • To request deletion or anonymisation of your data in accordance with applicable laws,
  • To object to or restrict certain forms of processing,
  • To request data portability where applicable,
  • To lodge a complaint with a data protection authority.

You can exercise your rights or send any privacy‑related questions by emailing us at [email protected] or via https://letsvibed.com.

Children and Under‑Age Users

Vibed is generally not intended for use by individuals under 18 without the consent of a parent or legal guardian.
If you are a parent or legal guardian, we recommend that you monitor your child’s use of Vibed and the information they share, in order to help protect their privacy.

Third‑Party Links

Vibed may contain links to third‑party websites or services. We are not responsible for the privacy practices of such third parties.
We recommend that you review their respective privacy policies before using those sites or services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most up‑to‑date version will always be available at https://letsvibed.com.
When we make material changes, we may notify you through suitable means (for example, in‑app notifications or email).

By continuing to use Vibed after changes are published, you agree to the updated Privacy Policy.
If you have any questions, you can always reach us at [email protected].